Reviews and feedback
We continue to refine our designs in light of ongoing user feedback. Critical reviews helps us improve our product but unsolicited positive feedback is welcome too!
Independent accessibility assessment
We employed MaceMark Access Consultants Ltd to assess our toilets and made a number of improvements based on this review. You can read their article in Access by Design here.
A selection of testimonials from our customers
(The) toilet is great. Wished we had put it in years ago! I’ve got a group coming to look at it in July, as they want something for their site. Thanks again.
The Zero Discharge toilets by NatSol don’t use harsh chemicals and prevent waste run off or waste products leeching into groundwater.
I’m delighted that the toilets have been recognised in the Eco-Friendly category (of the Loo of the Year Awards) and been awarded the Platinum award.
I would like to thank everyone at NatSol for their patience and advice throughout the whole process of deciding on and finally installing the toilet. It looks really great and we are hoping that everyone will start to use it now.
It’s a very good system receiving high praise from members…….
Thank you so much for the guarantee. The compost toilet is just such an asset to our project. Thank you for all your support through the process and for being so patient with us. We would highly recommend your product to other groups if this helps.
Many thanks for your email and newsletter which I will read first thing. (The) Natsol toilet….is working brilliantly. The kids love it, any visitors always compliment it and it’s a breeze to keep clean and service. We’re on our second chamber now so looking forward to having a peak at the closed one at the end of the summer. I hope all is well with you and the team.
For your information the toilet is still working perfectly, new plot holders are always amazed at how efficient it is and, yes, you were right all those years ago when you said there really is no smell. Kind regards.
Can I just say thanks for all your help with the new toilet door (which suffered vandalism) and also just to say the toilet is the best thing we have ever had on the allotment. What’s more it has always worked exactly as you said it would. It’s really been great and your company most helpful. Thankyou.
We purchased two ZD toilets last year for a beach site in the West Highlands. They have proved extremely successful and have been well received by residents and visitors.
I would like to thank you for all your patience and help in getting us to this stage and we would definitely recommend your product to other potential purchasers. ……the product……is so well designed and produced
I have a NatSol Compact toilet in my little house (big shed) that my dad bought a few years ago. It’s amazing and I really love it! I had a home made compost toilet for years before this and it was always a pain to change, impossible to clean, and kind of embarrassing when I had guests. This toilet is a perfect manageable size, easy to keep clean and I’m still excited for guests to use it! So thank you so much!
We have a Compus Compact waterless toilet installed in our eco retreat in North Wales.The building is sited on National Trust Land adjacent to the coast path and has no grid connections,(electric, water, sewage), the Compact is a perfect solution for us and our visitors who find it clean,easy to use and simple to manage. Thanks to NatSol for their wonderful ingenious system.
I recently visited a community garden in Scotland where they had installed one of your composting toilets, I have to say the system really is very impressive. You will also be glad to know that the manager of the community garden spoke very highly of her experience of working with NatSol and the level of customer care demonstrated.
I have been impressed by you (all) at Nat Sol, you have been good to deal with.
We remain very happy with our purchase and I never miss an opportunity to extol to others the virtues of investing in a composting toilet and especially of going the extra mile and getting something that is well designed, solidly constructed and will last.
The toilet is a great deal more robust, spacious and well-appointed than most of our users were expecting. It has been a pleasure working with you and your company. I hope you continue to do well and I am happy to give you a good reference if anyone wants one.
Many thanks for your assistance and I am very impressed with the level of customer service you have provided even though the product is over 9 years old!
In November 2013 we installed a Full Access composting toilet with a timber building. We are so pleased with it, it’s working really well.
The client is very happy with toilet and, as usual, the installation went smoothly thanks to your thoughtful design.
Yes the toilet is working fine. It has made a huge difference to people on our allotment, especially the ladies!! The structure itself it has withstood everything the weather has thrown at it and has remained in excellent condition. An excellent product which we would, and have, recommended to other groups.
We’ve been really pleased with the results. My initial concerns were over smells and insect infestation – this has not happened. It’s all looking very positive and a fairly simple system with very little that I can see going wrong in the future.
The whole setup you have at NatSol is one I can recommend to anyone thinking of installing one of your loos. The documentation on your website is particularly useful with its detailed plans and requirements for both myself and our contractor. And your swift reply to my emails was an absolute bonus!
NatSol, who supplied the toilet, were also very helpful all the way through
We’ve been really pleased with the results. My initial concerns were over smells and insect infestation – this has not happened. It’s all looking very positive and a fairly simple system with very little that I can see going wrong in the future.
NatSol, who supplied the toilet, were also very helpful all the way through
Many thanks for your excellent service. We are delighted with our new toilet.
Yes, our toilet is working fine and has been well received by all the allotment tenants. I would be delighted to show Mr A our set up.
The NatSol toilet has transformed our allotment site and we’ve had visitors from other sites across the NW come to inspect it. They are all impressed!
The toilet was most impressive.
All are pleased with the toilet including those who were not in favour at the beginning.
The compost toilet has been excellent with no problems and has been much used – no water supply nor any need to drain before winter to prevent frost damage. Groups from a lot of other new allotment sites have asked to see it and we have shown them round.
– the ‘Rolls Royce’ of composting toilets.
The loo has been a huge hit with staff, volunteers and a wheelchair user. I enjoyed the freezing winter we had this year which knocked out our three orthodox loos but left the Natsol unharmed. It was then unmoved by the torrential rain we had recently.
The compost toilet is working well. Everyone seems to have got the hang of it. We won a competition for the best community garden in Beds. There have been several enquiries about the toilet and we have recommended your company.
Your delivery, the helpfulness of the driver, the instructions and time for erecting were spot on, and despite the snow we all enjoyed assembling the toilet.
It was a pleasure to put the unit together, the instructions were great and easy to follow. The client is over the moon with the toilet and the disabled allotment area. He is planning a grand opening for the disabled allotment area.
Thank you for all of your help enabling us to install the compost toilet, I have attached the photos for you showing how we have installed it. I would just like to say that the installation process was made straight forward thanks to everything being labelled.
Our composting toilet is absolutely fantastic and now doubles up as my garden shed! The installation was well co-ordinated and professional and the toilet was ready to use immediately. Thanks for making our dreams a reality.
Just a quick note to say how well the new loo is looking and working here at Felin Uchaf. It’s been in regular good use by visiting schools, community groups and many volunteers for over a year now.
I have been extremely impressed with NatSol on the telephone and with the quality of the materials and instructions provided – they are amongst the best I have used. I would not hesitate to recommend both you and your products.
I would have no hesitation in recommending your excellent product to anyone you care to refer.